Schedule generator
maintenance
Book in about a minute — a few taps tell us what you have and what it's doing, and we’ll reach out by email or text to confirm your appointment. Generac and Kohler standby systems only.
STRAIGHT ANSWERS
Generator maintenance questions we hear most
What does generator maintenance cost?
A one-time maintenance visit is $399 for air-cooled units and $599 for liquid-cooled units — parts and labor included. On a Fitch maintenance plan, your annual service is covered: plans run $599/yr air-cooled and $999/yr liquid-cooled with priority scheduling, free battery replacements, and extra visits at no charge.
What’s included in a maintenance visit?
Oil change, air filter, battery inspection, full system test, indicator resets, and error-code diagnosis — a complete annual service, not a quick look.
How often does a standby generator need service?
Once a year at minimum — Generac and Kohler both call for annual service, and sooner after heavy run time (a long outage season puts real hours on the engine). Skipped services are the number-one reason generators fail when the power actually goes out.
My generator is showing a red light. What does that mean?
A red light is a fault — the generator won’t back you up until it’s addressed. Book a visit and include the error code or a photo of the display, and we’ll diagnose it on site. If an outage is imminent and you can’t wait, call (925) 684-8932 — 24/7 dispatch.
Do you service my generator’s brand?
We service permanently installed Generac and Kohler standby systems across the greater Bay Area. We don’t service portable or inverter generators. Have a different standby brand? Call us and we’ll talk it through.
Do I need a service agreement to book?
No — one-time visits are welcome and schedule about a week out. Plan members’ requests are placed ahead of comparable non-plan requests, which matters most during outage season.
Doesn’t my Generac or Kohler warranty cover maintenance?
No — warranties and maintenance are different things. Your manufacturer’s warranty covers equipment defects on its own terms; it doesn’t cover maintenance or consumables like oil, filters, spark plugs, or fuses. It’s like a new car: the factory warranty covers the engine, but oil changes are still on you. Manufacturers require regular maintenance per the owner’s manual to keep warranty coverage intact — check your Generac or Kohler warranty documents for exactly what they cover.